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Please contact KCER if you need assistance or are having difficulty contacting your dialysis facility, dialysis provider, or ESRD Network.

KCER Helpline: 866.901.3773

Patient Helpline Numbers

  • American Renal Associates (ARA): 888.880.6867
  • Dialysis Care Center Patient Helpline: 844.466.3436
  • Dialysis Clinic, Inc (DCI): 866.424.1990
  • DaVita: 800.400.8331
  • Fresenius: 800.626.1297
  • Satellite Healthcare: 650.830.7954
  • SAMHSA - Disaster Distress Helpline: 800.985.5990
  • US Renal Care: 866.671.8772
  • Veteran Disaster Relief Hotline: 800.507.4571

ESRD Network Map

Use the map on this page to find network information in your state or territory.

CDC Guidance and Information

Centers for Medicare & Medicaid Services (CMS) Information


Additional Resources

Rx Open 

Rx Open helps patients find nearby open pharmacies in areas impacted by disaster. Combining multiple data feeds from the pharmaceutical industry, Rx Open displays the precise location on Google Maps of open pharmacies, closed pharmacies, and those whose status is unknown.