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Severe Winter Weather

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Below are some helpful resources for severe winter weather and updates in storm conditions. Please contact KCER if you need assistance or are having difficulty contacting your dialysis facility.

KCER Hotline: 866.901.3773
Email: KCERInfo@hsag.com

ESRD Networks

Patient Helpline Numbers

  • DaVita: 800.400.8331
  • Fresenius: 800.626.1297
  • DCI: 866.424.1990
  • ARA: 888.880.6867
  • Satellite: 855.396.2212, option 3 (Texas)
  • SAMHSA - Disaster Distress Helpline: 800.985.5990
  • US Renal Care: 866.671.8772
  • Veteran Disaster Relief Hotline: 800.507.4571

Cold Weather Resources

ASPR's Technical Resources, Assistance Center, and Information Exchange

State Designated Warming Center Locations

Rx Open

Rx Open helps patients find nearby open pharmacies in areas impacted by disaster. Combining multiple data feeds from the pharmaceutical industry, Rx Open displays the precise location on Google Maps of open pharmacies, closed pharmacies, and those whose status is unknown.