Below are some helpful resources for severe winter weather and updates in storm conditions. Please contact KCER if you need assistance or are having difficulty contacting your dialysis facility.
KCER Hotline: 866.901.3773
Email: KCERInfo@hsag.com
ESRD Networks
- ESRD Network 1, 2, 6, and 9: IPRO ESRD Network
- ESRD Network 3: QIRN3
- ESRD Network 4: QIRN4
- ESRD Network 5: QIRN5
- ESRD Network 8: Alliant Health Solutions ESRD Network 8
- ESRD Network 10 and 12: Qsource ESRD Networks
- ESRD Network 13: HSAG
- ESRD Network 14: ESRD Network 14 (Texas)
Patient Helpline Numbers
- DaVita: 800.400.8331
- Fresenius: 800.626.1297
- DCI: 866.424.1990
- ARA/IRC: 978.232.4099
- Satellite: 800.367.8292
- SAMHSA - Disaster Distress Helpline: 800.985.5990
- US Renal Care: 866.671.8772
- Veteran Disaster Relief Hotline: 800.507.4571
Cold Weather Resources
- National Kidney Foundation (NKF): 800.622.9010 or info@kidney.org
- NKF Cares Patient Information Help Line: 855.NKF.CARES (855.653.2273) or nkfcares@kidney.org
- 3-Day Emergency Kidney Diet
- CDC: Extreme Cold - A Prevention Guide to Promote Your Personal Health and Safety
- Ready.gov: Winter Storms and Extreme Cold
- CDC: Carbon Monoxide Poisoning Basics
- FEMA.gov: 4 Tips to Prepare for Winter Weather Risks
- CDC: Preventing Hypothermia
- CDC: Preventing Frostbite
ASPR's Technical Resources, Assistance Center, and Information Exchange
- Utility Failures Topic Collection
- Natural Disasters Topic Collection
- Lessons Learned: Extreme Cold
- Plans, Tools, and Templates: Extreme Cold
- Healthcare Facility Evacuation / Sheltering Topic Collection
Warming Center
If you can’t keep your house warm, go to a community warming center. If a shelter opens in your area, understand that you may not be able to take your pets with you. Visit your community’s emergency management website to learn about warming centers or shelters. You can also call 211 which can help you locate help if you need it.